Legal
Privacy Policy – LuckChain.io
Last Updated: July 2026
1. GENERAL INFORMATION & DATA CONTROLLER
This Privacy Policy describes how LuckChain Limited (currently in formation, hereinafter referred to as the "Company", "we", "us", or "our") collects, uses, processes, and protects your personal data when you visit our website, register an account on LuckChain.io, purchase digital investment packages, or use our affiliate marketing system.
We are committed to safeguarding your privacy in accordance with international data protection standards, including the General Data Protection Regulation (GDPR) principles.
As noted in our Terms of Service, full corporate details (registration number, official address, and local jurisdiction) will be published here immediately upon the formal completion of our corporate incorporation.
2. TYPES OF DATA WE COLLECT
We collect and process several types of information to provide, maintain, and optimize our platform services:
2.1 Personal Identity Information (Account Data)
Upon registration and dashboard access, you voluntarily provide us with:
Full legal name
Email address
Selected username
Password hashes (encrypted)
Country of residence
2.2 Financial and Blockchain Data
To process incoming packages and outgoing payouts, we track:
Public cryptocurrency wallet addresses (USDT BEP20 and USDT Solana)
Transaction IDs (TxID), timestamps, and values processed via our third-party payment provider CryptoNow
Internal platform ledger data (accrued Base Units, Sales Phase multipliers, direct commissions, Team Sales Volume, and Rank logs)
2.3 Verification Data (Triggered KYC)
As outlined in Section 1.5 of our Terms of Service, we do not run automated, mandatory KYC on everyone. However, if a verification check is triggered due to suspicious activity, multiple-account detection, or automated fraud logs, we process:
High-resolution copies of your government-issued ID (Passport, National ID card, or Driver's license)
Proof of address (Utility bills or bank statements less than 3 months old)
Biometric data (Live facial scan/selfie validation metrics)
2.4 Technical, Log, and Device Data
When you navigate LuckChain.io, our systems automatically collect:
IP address (used for location tracking and multi-accounting fraud detection)
Device fingerprint metrics, browser type, and operating system
Access times, referral links used, and clickstream data via cookies
3. LEGAL BASIS AND PURPOSES OF PROCESSING DATA
We process your personal data based on the following legal foundations:
Performance of a Contract (Art. 6(1)(b) GDPR): To set up your account, process package transactions via CryptoNow, calculate your Platform Revenue Share and Casino Participation payouts every 15th of the month, and track your 7-level unilevel affiliate structure.
Legitimate Interests (Art. 6(1)(f) GDPR): To enforce our strict One-Account-Per-Person policy, run internal fraud analytics, secure our servers, audit Team Volumes under the 40-40-20 rule, and protect our staff from abusive or toxic behavior.
Legal Obligation (Art. 6(1)(c) GDPR): To comply with global Anti-Money Laundering (AML) standards, local gaming compliance, and financial reporting guidelines whenever necessary.
4. HOW WE SHARE AND DISCLOSE YOUR DATA
LuckChain Limited will never sell, lease, or rent your personal data to third parties. We share your information exclusively with trusted service providers critical to our platform operations:
Payment Gateways: Crypto-transaction metrics are shared directly with CryptoNow to process and verify your blockchain deposits.
KYC and Identity Providers: Biometric data and ID uploads are processed through encrypted, third-party identity verification APIs to crosscheck for duplicate or fraudulent accounts.
Downline Tree Visibility: Within our 7-Level Unilevel structure, your upline sponsor may view restricted, non-sensitive operational metrics (such as your username, active Rank, and volume contribution) necessary to calculate team commissions and Revenue Share overrides. Full legal IDs and financial passwords are completely hidden.
Legal Authorities: We will disclose data if forced by a valid subpoena, court order, or official governmental audit related to global anti-fraud or gambling regulations.
5. DATA RETENTION POLICY
We retain your personal data for as long as your platform account is active or as needed to provide you with services.
If you or the Company terminates your account (e.g., due to a violation of our Multiple-Accounts policy), your data will be stored for an extended period necessary to comply with financial audits, solve outstanding disputes, or ensure that banned individuals cannot re-register under a new alias.
Biometric data used during manual KYC checks is permanently deleted or heavily anonymized immediately after the verification status is confirmed or denied by our compliance team.
6. DATA SECURITY AND PROTECTION
We implement a multi-layered security architecture to guard your information against unauthorized access, alteration, or destruction:
End-to-End Encryption: All data transfers between your browser and our servers are encrypted using Secure Socket Layer (SSL/TLS) technology.
Storage Isolation: Passwords and keys are stored using advanced cryptographic hashing algorithms.
Access Control: Platform database access is restricted strictly to authorized staff members on a need-to-know basis.
7. COOKIES AND TRACKING TECHNOLOGIES
LuckChain.io uses functional cookies to keep you securely logged in, remember your dashboard configuration, and accurately track affiliate referral links. You can adjust your browser settings to block cookies, but doing so may break dashboard features or prevent referral links from rewarding your upline sponsor accurately.
8. YOUR DATA PROTECTION RIGHTS
Depending on your country of residence, you hold specific legal rights regarding your personal data, including:
The Right to Access: You can request a summary copy of all personal data we hold about you.
The Right to Rectification: You can update or correct incorrect or incomplete profile settings directly in your dashboard.
The Right to Erasure ("Right to be Forgotten"): You can request account deletion, subject to our legitimate interest retention rules regarding historical financial audits and permanent fraud/ban logs.
The Right to Restrict Processing: You can ask us to pause data processing, for instance, while a dispute over account data accuracy is being resolved.
To exercise any of these rights, you may open a formal support ticket from your personal dashboard.
9. AMENDMENTS TO THIS PRIVACY POLICY
The Company reserves the right to adjust, update, or rewrite this Privacy Policy at any time to align with new system features, multi-chain structural updates, or evolving data privacy laws. Any modifications will be broadcast directly onto your user dashboard and will take effect immediately upon posting. Your continued use of LuckChain.io following an update constitutes your full agreement to the revised Privacy Policy.
